Privacy Policy

TAULMOL is an online ecommerce platform operated from New Baneshwor, Kathmandu 44600, Nepal. You can reach us at [email protected] or +977 980-0000000.

By using TAULMOL, you agree to the practices described in this policy. If you do not agree, please stop using our services.

Account details: name, email address, phone number, password (stored in hashed form), and profile preferences you provide when you sign up or update your account.

Order and checkout details: shipping address, billing information, items purchased, payment confirmation, and order history. We do not store full card numbers on our servers when payments are processed by third-party providers.

Referral and coins data: referral codes, share links, click and signup events tied to your code, coin balances, and redemption activity.

Technical data: IP address, browser type, device information, pages visited, referring URLs, and approximate location derived from IP. We may also collect cookies and similar identifiers as described below.

We use your information to create and manage your account, process orders, deliver products, provide customer support, and send transactional messages such as order confirmations and password resets.

We also use data to operate the referral program (attach codes to share links, track eligible clicks, signups, and purchases, and credit coins), improve the site, prevent fraud and abuse, and meet legal or regulatory obligations.

With your consent where required, we may send marketing messages about deals and new arrivals. You can unsubscribe at any time using the link in those emails or by contacting us.

When you unlock a referral code, product share links may include your code so we can attribute clicks, signups, and purchases. Friends who use your link may have that referral association stored with their account or order for reward calculation.

Coin balances and earning history are linked to your account. We may review referral activity to detect self-referrals, fake traffic, or other misuse and may adjust or withhold rewards when abuse is found.

We share information with service providers who help us run TAULMOL — for example payment processors, hosting and analytics providers, delivery partners, and customer support tools. They may only use your data to perform services for us and must protect it appropriately.

We may disclose information if required by law, court order, or government request in Nepal or another applicable jurisdiction, or to protect the rights, safety, and property of TAULMOL, our users, or the public.

If we merge, sell, or reorganize the business, personal data may transfer to the successor entity under this policy or a successor notice.

We use cookies and local storage to keep you signed in, remember cart contents, capture referral parameters, measure site performance, and remember language preferences.

You can control cookies through your browser settings. Disabling certain cookies may limit features such as staying logged in or remembering your cart.

We use reasonable technical and organizational measures to protect personal data, including encrypted connections (HTTPS), access controls, and hashed passwords.

No online service is completely secure. Please use a strong unique password and contact us promptly if you suspect unauthorized access to your account.

We keep account and order records for as long as your account is active and as needed to fulfill orders, resolve disputes, enforce agreements, and meet tax or legal retention requirements in Nepal.

Referral and coin records are retained while your program participation remains relevant and for a reasonable period afterward for audit and fraud prevention. When data is no longer needed, we delete or anonymize it where practical.

Depending on applicable law, you may request access to the personal data we hold about you, ask us to correct inaccurate information, or request deletion of your account where we are not required to keep records.

You may also object to certain processing, ask us to restrict processing, or withdraw marketing consent. To make a request, email [email protected]. We may need to verify your identity before responding.

TAULMOL is not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us and we will take appropriate steps to remove it.

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of TAULMOL after an update means you accept the revised policy. For material changes, we may provide additional notice on the site or by email.

Questions about this Privacy Policy or your personal data can be sent to [email protected], or by post to TAULMOL, New Baneshwor, Kathmandu 44600, Nepal. Phone: +977 980-0000000.